Privacy Policy.

​

Introduction

Pizza 24 (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, mobile app, and other interactions with us.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

1. Collection of Personal Information

We collect personal information directly from you or through your use of our services. This includes:

1.1 Information You Provide:

• Name

• Contact information (e.g., phone number, email address, mailing address)

• Payment details (e.g., credit card information)

• Delivery preferences and addresses

1.2 Automatically Collected Information:

• IP address

• Browser type and version

• Device information (e.g., operating system, device ID)

• Website usage data (e.g., pages visited, time spent on pages)

1.3 Third-Party Information: We may receive personal information from third parties, such as delivery partners or payment processors, as necessary to provide our services.

2. Use of Personal Information

We use your personal information to:

• Process and fulfill your orders.

• Deliver our products and services to your location.

• Respond to your inquiries and provide customer support.

• Manage promotions, loyalty programs, and special offers.

• Improve our website, services, and marketing efforts.

• Ensure compliance with legal and regulatory requirements.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may disclose your personal information to:

3.1 Service Providers:

• Delivery partners

• Payment processors

• IT and website hosting providers

3.2 Legal Requirements: We may disclose personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, comply with the law, or address fraud or security issues.

3.3 Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

4. Storage and Security of Personal Information

We store personal information in Canada and ensure it is protected using reasonable security measures, including:

• Encryption

• Access controls

• Regular security audits

While we strive to protect your information, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

6. Your Rights

Under Canadian and British Columbia laws, you have the right to:

• Access your personal information.

• Request correction of inaccuracies in your information.

• Withdraw your consent for certain uses of your personal information.

• File a complaint with the appropriate privacy regulator if you believe we have violated your rights.

To exercise your rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. Cookies may collect information about:

• Your browsing behavior

• Preferences and settings

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Effective Date” noted at the top.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Pizza 24
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Address]

Thank you for trusting Pizza 24 with your personal information. Your privacy matters to us!